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Posted: Tue Feb 18, 2020 12:51 pm
by bazzah
Has anyone else had a problem with smart object images disappearing, while transforming the size?
For example, I mask an image and make adjustments. I then create a smart object of all the layers. When I try to resize the smart object, it vanishes as soon as I begin to resize. If I zoom right in and out, or cancel the transform, I can then see the image again.
I have a fresh install of windows 10 and this issue was happening for me before, as well as with the new install. I have all latest drivers, reset Photoshop preferences etc etc. I use Photoshop 2015 CC and it has always been an issue for me.
I was wondering if anyone else had the same problem, and was able to fix it?

Posted: Tue Feb 18, 2020 1:00 pm
by RookerDesigns
you have Advanced Hardware settings setup? like the graphics card and the amount of ram and what not?
Posted: Tue Feb 18, 2020 1:17 pm
by bazzah
Yeah, I have tried changing all those settings too but it makes no difference.
[attachment=42868:preferences.jpg]
Posted: Tue Feb 18, 2020 2:45 pm
by Fidi
I've had that issues in the past as well.
But I've built a new system round about a year ago and since then I can't remember I had it again.
I'm using 32 GB DDR4 Ram, a i9600k CPU, a GTX 1070i 8GB GPU and a SSD as system drive. But I also have a 2TB SSD for all my Photoshop files so I don't get in touch with normal HDDs while I'm working in Photoshop.
Posted: Tue Feb 18, 2020 6:48 pm
by ctaulbee
I have not had that happen, I have had other weird things though, my default is to reset Photoshop preferences that generally fixes all weird behavior for me.
Easiest way I have found without using the Adobe method which deletes it, is to close PS, move the prefs file to like the desktop, then when PS restarts it will create a new prefs file with all default settings.
Adobe Photoshop CC 2015 Prefs.psp
Found here:
C:\Users\{User Name}\AppData\Roaming\Adobe\Adobe Photoshop CC 2015\Adobe Photoshop CC 2015 Settings
If that solves the issue then your done, if however the problem persists then you can just move it back to restore the original settings you had.
Posted: Tue Feb 18, 2020 7:46 pm
by bazzah
Thanks guys. I tried resetting the preferences, but it hasn't fixed it.
Posted: Tue Feb 18, 2020 8:10 pm
by stampe
i've encountered this when my cpu load was at 100%.
i do video encoding which maxes out the cpu, and when i run PS at the same time with a large file open, i get this "feature" lol.
Posted: Tue Feb 18, 2020 8:40 pm
by sauron
Have you tried updating to the latest version of CC?
Posted: Tue Feb 18, 2020 8:49 pm
by bazzah
stampe wrote:QUOTE (stampe @ Feb 18 2020, 08:10 PM) i've encountered this when my cpu load was at 100%.
i do video encoding which maxes out the cpu, and when i run PS at the same time with a large file open, i get this "feature" lol.
lol, it is a feature I wish I didn't have

It happens to me regardless of CPU usage. But while transforming, my CPU is only going up to 24%
sauron wrote:QUOTE (sauron @ Feb 18 2020, 08:40 PM) Have you tried updating to the latest version of CC?
No, as everything else works fine and I read a lot of stories about later versions having different issues. I would rather live with the issue I have, rather than having other problems.
Posted: Tue Feb 18, 2020 8:53 pm
by ctaulbee
About the only other thing you could try would be updating your video driver but that may already be the latest version, in which case you might be stuck with it.