png causes CC to crash

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Expand view Topic review: png causes CC to crash

by Nightrider » Sun Apr 12, 2015 12:56 am

Bazzah wrote:
QUOTE (Bazzah @ Apr 10 2015, 05:12 AM) <{POST_SNAPBACK}>
:icon_smile: You're welcome Zangum!

:lolboard: :toot:

by bazzah » Thu Apr 09, 2015 6:12 pm

Zungam wrote:
QUOTE (Zungam @ Apr 9 2015, 06:09 PM) <{POST_SNAPBACK}>
Restoring worked like a charm. Thanks, Buzzah!

:icon_smile: You're welcome Zangum!

by Zungam » Thu Apr 09, 2015 6:09 pm

Bazzah wrote:
QUOTE (Bazzah @ Apr 8 2015, 12:37 PM) <{POST_SNAPBACK}>
Are you able to restore Windows to before it was doing this?


Restoring worked like a charm. Thanks, Buzzah!

by M0vieM0nster » Wed Apr 08, 2015 9:56 pm

Magnus, press and hold Alt+Control+Shift while photoshop starts and you should be prompted to delete the current preferences :) hope it does help ;)

by sauron » Wed Apr 08, 2015 6:31 pm

Maybe try uninstalling them and then see if the issue still exists, if not I would recommend a fresh install.

by Zungam » Wed Apr 08, 2015 6:27 pm

Yes, I have a couple of plugins, but none of them were installed recently.

by sauron » Wed Apr 08, 2015 6:25 pm

Do you have any plugins installed or any new ones installed recently?

by Zungam » Wed Apr 08, 2015 4:26 pm

Thanks for the suggestions guys.

Clint: How do I reset the preferences?

by M0vieM0nster » Wed Apr 08, 2015 2:31 pm

Probably a long shot but how about resetting the preferences?

by Demonology » Wed Apr 08, 2015 12:48 pm

from experience cc has a few bugs why i've stuck with cs6.... but like spacebug looks like a fresh install is they only way
or find s nre version with the updates included.

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