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Zungam
post Apr 8 2015, 11:27 AM
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Hi,

Yesterday, when I was playing around with a new cover, CC crashed every time I tried to open a png-file. I have tried several png's but same thing happens. No fancy error message or anything, just "Photoshop has stopped working" etc. I've searched around a little and found some threads with similar problems. The solution seems to be updating CC. This is not an option for me since my version isn't registered.

Anyone experienced this and know how to fix it?

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Bazzah
post Apr 8 2015, 11:37 AM
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Are you able to restore Windows to before it was doing this?


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Spacebug
post Apr 8 2015, 11:44 AM
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No sry z, i didn't have this problem. Maybe a fresh installation of cc works?!


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Demonology
post Apr 8 2015, 12:48 PM
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from experience cc has a few bugs why i've stuck with cs6.... but like spacebug looks like a fresh install is they only way
or find s nre version with the updates included.
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M0vieM0nster
post Apr 8 2015, 02:31 PM
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Probably a long shot but how about resetting the preferences?
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Zungam
post Apr 8 2015, 04:26 PM
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Thanks for the suggestions guys.

Clint: How do I reset the preferences?
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sauron
post Apr 8 2015, 06:25 PM
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Do you have any plugins installed or any new ones installed recently?
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Zungam
post Apr 8 2015, 06:27 PM
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Yes, I have a couple of plugins, but none of them were installed recently.
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sauron
post Apr 8 2015, 06:31 PM
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Maybe try uninstalling them and then see if the issue still exists, if not I would recommend a fresh install.
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M0vieM0nster
post Apr 8 2015, 09:56 PM
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Magnus, press and hold Alt+Control+Shift while photoshop starts and you should be prompted to delete the current preferences 8834.gif hope it does help wink.gif
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Zungam
post Apr 9 2015, 06:09 PM
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QUOTE (Bazzah @ Apr 8 2015, 12:37 PM) *
Are you able to restore Windows to before it was doing this?


Restoring worked like a charm. Thanks, Buzzah!
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Bazzah
post Apr 9 2015, 06:12 PM
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QUOTE (Zungam @ Apr 9 2015, 06:09 PM) *
Restoring worked like a charm. Thanks, Buzzah!

icon_smile.gif You're welcome Zangum!


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Nightrider
post Apr 12 2015, 12:56 AM
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QUOTE (Bazzah @ Apr 10 2015, 05:12 AM) *
icon_smile.gif You're welcome Zangum!

lolboard.gif 50.gif


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